Why emails must be well-written and error-free – UPDATE

UPDATE: some people have noticed that *this* post contained some errors (Gulp. Oops. Sorry). We all make mistakes, and there is always room for some errors. So, I would like to propose that we stick by the argument that we “strive for” error-free emails! (and blog posts).

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dear prof can u help me with a Q about the crs work…. Its really important and would be gr8 if u could let me know when i could come by and see u in your office”

I get emails like this all the time. Most often, emails sent with shorthand, all in small-caps, without punctuation come from undergraduate students. Sometimes they are from graduate students, and very occasionally, from colleagues.  Quite often, emails from prospective graduate students are riddled with errors and make no sense. This is not the way to make a positive first impression.

Rite gud emails pls

Email remains the last vestige of anything reassembling ‘official correspondence’ between a writer and a reader. As such, any ‘first contact’ over email, or whenever you are not sure of the relationship with the receiver*, you must proofread and strive for clear, error-free emails. It matters. Here’s why, from my perspective as an Academic:

 1) Triage: I’m overwhelmed with emails. Every one of my colleagues is overwhelmed with emails. Triage is often based on a series of quick decisions, and if an prospective student can’t string together a sentence, that email will likely be deleted**. If a student asks questions about course content, I guarantee that the well crafted email will get a response faster than the one that was sent without being proofread. Well-written emails are seldom ignored or deleted quickly.

2) Don’t risk it: Being polite, formal and clear in your writing will not hurt your chances of a positive interaction with someone. Being too casual and sloppy can hurt your chances of a positive interaction. It’s not a chance worth taking.

3) You get what you give: A well written, clear and error-free email will raise the bar. It tells me the sender is serious, and I will respond with the same level of seriousness.  Quality gets you quality, and you will not be taken as seriously if you do not take the time to think about what you are going to write, draft it, proofread, think about it, edit, and then send it.

4) Know your audience: most Academics are somewhat “old school”. We hang on to things from the past. We like books and remember the days of hard-copy newsletters, fax machines and the sound of the dial-up modem. When writing to people of that ilk, take the time to craft an email like it’s an old-fashioned letter, sent with a stamp.  I guarantee it will get noticed.

End of rant.

* email communication can quickly slide into the informal/casual and shorthand provided you have an established relationship between the sender and the reader. If there is a certain amount of familiarity, I see nothing wrong with quick and sometimes sloppy short-hand.

** writing problems are sometimes because of language (i.e., writing in something other than your first language). From my experience, it’s usually quite easy to separate a language issue from sloppiness or carelessness. If you are writing to someone in a language you are less familiar with, I suggest being clear about this. Tell your reader that you are writing in a second (or third language), be honest and genuine, but do pay careful attention so that your email is not sloppy.

(oh, and by the way, here’s a post about common writing errors!)

Ten tips when asking for a letter of recommendation

Academics get asked to write a lot of letters of recommendations, and we are pleased to do this!  Letters of recommendations can be really, really important when students are applying to grad school, or applying for scholarships.  Strong letters can make a big difference, and that means it’s essential that students approach this with seriousness, maturity and professionalism.

When asking for a letter of recommendation, here are ten things to do, more or less in chronological order:

1) Plan ahead: Ask for letters well ahead of the deadline!  Never, never assume your Professor will have the time or inclination to write a strong letter if the deadline is two days away.  Give lots of advance warning (at least several weeks).

2) Ask nicely.  Approach your Professor (in person, if possible; with a telephone call, or over email), explain what you are applying for (and why), and ask whether s/he might be willing to write you a letter of support.

3) Ask what kind of letter you might get!  You need to know whether it’ll be a strong letter, or one that is perhaps less in-depth.   In many cases, if I’ve only met a student in one class, and only have a grade to base a letter on, then I won’t be able to write a strong letter.  You deserve to know this, and it may affect whether or not you should ask someone else.  Don’t worry – most Academics are able to be honest (and nice) about what kind of letter they might be able to write.  You must find out, early on, so that your chances of success are as high as possible.

4) rite gud.  In all correspondence with the person who is writing a letter for you, ensure there are no grammatical or spelling errors.  Be professional, respect credentials (e.g., don’t start with  Hey prof Dude….), and make sure what you write is readable.  Avoid common writing mistakes.  This makes a big difference.  Sloppy writing, poor grammar and spelling mistakes make me think less of a candidate and will affect the strength of a letter.

5) Include ALL the relevant details, in one well-composed e-mail:

a) What you are applying for (in appropriate detail – don’t just say “I’m applying to do a Master’s in Biology”)

b) When you don’t know your Prof. all that well, remind them who you are: it is helpful to state what course(s) you might have taken with the Professor, in what context, how you did in the class, and anything else to help those old minds recall who you are!.  You may think that your instructors remember you well, but this is not always the case (we see hundreds of students each year, and we are all getting older…),

c) Provide a ‘statement of interest’ to give some context to why you are applying for a particular position or scholarship,

d) Provide an informal transcript, or at least your GPA so your Prof doesn’t have to ask for this later, and possibly your CV.

e) Provide the deadline for the letter! I can’t tell you how many times I’ve had to email  a student to ask them what the deadline is.  It’s annoying having to deal with email overload, especially when it is avoidable.

f) If there are PDF fillable forms, or web-links for the reference, make sure to include these!

g) if the Professor is going to get an e-mail from an Institution to which you are applying, make it clear that they should expect this.

 6) Follow-up! If you haven’t heard anything within a week of when you sent your one e-mail, stop by the Prof.’s office, or give a phone call, to make sure that s/he received the details.

 7) Make it easy: Always make the process of writing a letter of recommendation as easy as possible.  In many cases PDF fillable forms have parts that are to be filled out the by candidate ahead of time – do this!  For hard copies, make sure to fill in parts that you are supposed to, and always include a stamped envelope with the address written out.  It’s YOUR job to ensure the letter gets sent by the Professor, and you don’t want their Department to have to pay for postage!  If you are required to pick up the letter and send it in as an entire application package, provide two envelopes – one for their confidential letter, and another that they can slip the official envelope into – arrange a system by which you can pick up the letter.

8) Send a reminder... A few days before the deadline, send ONE reminder e-mail – politely remind your Professor that the deadline is approaching.  For me, this is absolutely critical!  I am usually aware of the need to write a letter for a student (it’ll be in my ‘to-do’ list), but that little reminder will stir me into action.

9) Say ‘Thank you’ – It is classy and professional to say thanks to whoever writes letters of recommendation for you.  If your application ends up being successful, or you get that scholarship, you can even send a post-card, or a short thank-you letter (yes, in the mail!) – that leaves a very positive and lasting impression (and you never know when you will need another letter…). As a minimum, send a short ‘thank you’ email.

 10) um, sorry, I don’t actually have a tenth tip.  Except, perhaps, be sure to follow the nine that are written above! (maybe you have a tenth?)

…I hope this helps!

Students: you will get a better letter if you follow the tips. 

WANTED: graduate students

Interested in arthropod ecology?

Interested in graduate school?

I’m seeking at least two graduate students.  One, at the MSc level, on a project related to pollinator diversity within an agroecology context.  This is a Quebec-based project, and bilingualism would be required. The second, at the PhD level, will be about Arctic arthropod biodiversity with a particular focus on temporal changes in community structure. The Arctic project will involve a combination of field and laboratory work, and will in part deal with historical specimens. Both projects will require a student with interests in both taxonomy and ecology.  In other words, significant time at a microscope as well as time doing quantitative ecology.  Start dates are negotiable, but there is potential for field work to commence in May/June 2013.  Required skills include excellent communication skills, ability to work in a large, dynamic laboratory, passion for arthropod ecology, and abilities/interest in quantitative ecology.  Experience in Entomology and/or Arachnology would be an asset.

Please do your homework:  read my blog, and do research about my research; try to assess if you think you’ll be a good fit within my laboratory group.

Interested candidates should e-mail me with a brief (<200 words) statement of interest, a brief (<200 words) statement that outlines relevant experience and skills, and a brief sentence or two about your expectations in the context of graduate school at McGill University.  Please submit these to me before the end of January 2013.

Trying to find Profs at a University? Just 5.4 clicks away…

Here’s a rant for you.

Yesterday I was trying to find lists of Entomology researchers and staff at various Universities.  This turned out to be a very frustrating experience, and I decided to follow up on this a little more closely.  I pretended I was a potential graduate student who was interested in Entomology, but who did not necessarily know who (i.e., by name) to look for.  So, I went to main University homepages and attempted to navigate my way to a list of faculty within, for example, a Department of Entomology.

This was a stunningly frustrating and annoying process.  In my largely unscientific approach, it took me an average of 5.4 clicks (range 3 to 7) to get to Faculty listings in a series of Canadian and US Universities (my sample size was 20).  The best was Ohio State and Iowa State – in three clicks I was able to get to the list of Entomology Faculty.  These worked – essentially you move from University Page to Academics, where there is a complete list of Departments and from the Departmental page there is a clear link to ‘people’.  The most clicks was seven, and of these, Penn State was the worst because once you got to the Department of Entomology, you still could not easily access a list of people and had to instead navigate through ‘research areas’.   At my own institution, it took me 7 clicks to find a list of faculty within my department (yikes!).  The most significant challenge of this exercise was to ‘guess’ what College or Faculty (or Department) to navigate to (Faculty of Science?  College of Life Sciences and Agriculture?)

Department of Entomology at Iowa State - a winner!

Department of Entomology at Iowa State – a winner!

You might argue this is useless exercise, because people will just use Google.  However, if you don’t know who you are looking for you are forced to deal with University websites.

I tweeted about this issue yesterday, and Alex Wild and Crystal Ernst suggested this is one key reason why researchers need to set up their own profiles through Google Scholar profiles (e.g., here is Alex’s) or through their own websites.  I agree with this, but it is still important that you can be found at your own institution!  

Think of this again in terms of a potential graduate student searching for staff listings in an area of study that interests them.  How quickly will someone give up and seek a site that is easier to navigate?  

A bigger question:  who is the audience for a University website?  Donors?  Alumni? Staff?  I would argue the audience is students, and as such, these sites must be designed for students – and in many cases (especially for potential MSc and PhD students), students are looking for people: informative and easy-to-find listings of faculty should be a priority.

In sum, University websites are not easy to navigate.  Try to find a list of people?  Good luck.  

On being a successful graduate student

In the spirit of the new academic year, I have decided to post some notes that I give to my own graduate students when they start working in my laboratory.  These are compiled from discussions with other people, from my own experiences, and from a graduate class I took in the mid 1990s at the University of Alberta. 

During graduate school you will transform from a student of science to a scientist over a short period of time.  It is important that you come through this transformation quickly and efficiently.   Here are some things to think about, and some pieces of advice as you embark on this journey.

Take responsibility for your career.

Look at graduate school as a career instead of a lifestyle and instead of an extension of your undergraduate.  See others for advice and criticism but think for yourself.  Your thesis research is your thesis research.  Advisors, committee members, and peers are there to help, and to put down some pylons to make sure you don’t drive off the road, but ultimately you are responsible for your career.   Do not depend entirely on your supervisor.  Be a skeptic, think critically, and ask questions along the way.  Use interactions with other people to learn about different viewpoints and techniques and to facilitate enthusiasm about the work in your chosen field.

Think and act like a professional:

  • Form a strong relationship with your supervisor: you must have an excellent working relationship with him/her.  They will write letters for you and help you in many intangible ways.  Keep your ego outside of this relationship, and deal with any problems as soon as possible and in a transparent manner.
  • Commit yourself to graduate school. Competition in academia is fierce, and only the best and most committed individuals succeed.  It’s a lot easier being committed if you have participated significantly in the thesis project and planning from the start!
  • Don’t work two jobs: graduate school is full time, and unless you are registered part-time, you need to treat graduate school like a full time job.
  • Know the literature: collect, read and catalog it.   Spend time every week reading papers both within and outside your discipline. Read papers that your supervisor recommends.
  • Collaborate and learn from others: meet with visiting scientists whenever possible; correspond with other people working in your area of research (don’t feel intimidated by this!  You’re in the big league now – leave intimidation behind); attend and participate in scientific meetings; participate in scientific discussion groups; join scientific societies.
  • Buy an agenda and use it.  Never complain about not having enough time – nobody cares and nobody likes a whiner.
  • Don’t be late: this includes meetings as well as due dates for written material. Be organized, manage your time, and don’t miss deadlines; come to meetings prepared.
  • Do not be afraid to make mistakes.  Everyone makes mistakes.
  • Read papers written by your supervisor and compare the quality of your work with the quality of his/her paper(s).
  • Hone your oral presentation skills. Give lots of scientific talks, and try to lecture in an undergraduate class: the practice will help.
  • Get experience judging your peers and compare your performance to theirs: you will continue to do this throughout your career
  • Help others: there’s a lot of Karma in the scientific community
  • Publish your work.  It is an important and essential responsibility

Comments on publishing:

Keep publications in mind at all stages of your thesis research – this helps with planning and execution, and publishing is a fun and validating experience.  Try to design your program of study so that you can produce scientific papers.  Keep an eye out for short, peripheral studies that can be done without jeopardizing your main project.

Publish quality and not quantity:  don’t fall into the trap of publishing your very good material in Least Publishable Units (LPUs):  two or three substantial papers are much better than a string of trivial ones.

Authorship:  have a clear understanding with your supervisor and other cooperating individuals about authorship.

Don’t become married to your research project.

Your research should be one component of your life and your graduate school experience, and although it is the most important component, it’s not the only one.   Make sure you live a little bit, read outside your area of research, and continue to increase the breadth of your knowledge as well as its depth.   Interact with the outside world: you will become a very narrow person if you never escape the ‘ivory tower’.   Have fun and find a way to meet people and do activities outside the academic world, and don’t be afraid to communicate your research activities with the non-academic world.  This is an important and underestimated skill.

Characteristics of influential scientists.

Influential scientists are not often those with the highest numbers of papers, most graduate students, biggest research grants, etc.  They are:

• someone who contributes new ideas to their discipline

• someone who contributes ideas that change the direction of a discipline

• someone who innovates

• someone who synthesizes diverse facts and ideas to develop new paradigms.

Always expect the best.

If you anticipate the worst, chances are you will experience it. Develop a positive attitude, decide what you want and then pursue it.  Take full advantage of opportunities, and opportunities seem to come easier if an individual adopts a positive attitude.   Be an active and independent person in graduate school.

Graduate school can be a truly enriching and wonderful part of your life, or it can be a miserable and excruciating experience.  You have the ability to make sure the former happens, and much depends on attitude, passion, and your ability to get the job done.